Tuesday, July 27, 2010

Telemarketing Violations Continue Unperturbed

Violations of the telemarketing rules are continuing without any hindrances. There is hardly any authority that can enforce the penalties that have been levied on the call centers. The Canadian companies have had it really tough. Thousands of dollars are waiting to be realized in terms of payments. Of the 22 telemarketing services units that have been fined, only 4 among them have bothered to pay up.

Telemarketing
The USA laws are facing the same problem. The call center services that have violated the Do Not Call (DNC) list have been penalized. Because many of these BPO units are based outside the country, it is difficult for the ruling authorities to actually realize the penalties. And because of this same reason, the business outsourcing units can also get away with the violations.

Citizens who have registered with the DNC list and still been made part of telemarketing campaigns have complained to telecommunication authorities and failed to get some action done. Assurances are not going to be enough anymore. The call centers need to be forced to pay up by legal means. For every telemarketing company that is fined and made to pay, there will be many others that will learn a lesson.

When examples are set, there will be that extra caution on the part of the telemarketing services providers to quit calling those numbers listed on the DNC. Every authority across the globe needs to come up in arms to fight this gross violation of rules of privacy.

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