Tuesday, July 20, 2010

Call Center Makes Bogus Calls

A yet-unknown call center in Winnipeg is making fake calls using the name of the Fire Department asking for donations. The BPO agents making those calls say that they calling on behalf of the Canadian Association of Fire Chiefs. They are collecting funds for the development of certain things that do not really exist! The campaign is offering telemarketing services that are not registered with the Winnipeg Fire Paramedic Service (WFPS).

The telemarketing calls are claiming that they are but actually are not. That is why the fire department has decided to use a public warning against the perpetrators. The declarations of the fire department are unambiguous: the calls having nothing to with them or the WFPS.

This is another instance when a call center is making fake calls to collect money. This is a serious issue all over the world. There are tons of telemarketing calls being made that collect money for non-registered or unverified causes. Several of them are telemarketing campaigns that claim to sell products/services that are not existent. They push forward for money deals to be made by the customers and then you don’t hear from them anymore.

Since a majority of the call centers are based overseas, legally you are at a loss to do something. The only way out of this trap is to be discreet. Be careful about the telemarketing company you are dealing with.

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