The answering service division of Verizon will be hiring about 250 call center employees in the coming weeks. Their answering services unit in the Cedar Bluff Road will be expanding their phone answering unit at this location. The customer service call center of Verizon was recently moved from their Kingston Pike location to this area.
At present, there are 63 employees working at this venue. The office space is a sprawling establishment of 13,000 sq. feet. The Cellular Sales Director of the company assured the business outsourcing world that Verizon will be employing hundreds more so that they can take on larger projects and finish them off fast. Deadlines are a concern in the telemarketing world today.
Most telemarketing services are expected to deliver the goods well before the usual time. The clients and business firms who hire the telemarketing company generally desires that the call center put in extra efforts to ensure that projects are finished before time. The answering service operations for Verizon may be in-house, but they will still need to bow to the demands of the BPO industry.
The aim is also to make Verizon the best in terms of customer service call center. The hiring will not just take place at the phone answering desk. They will also hire supervisors, managers and customer service representatives.
At present, there are 63 employees working at this venue. The office space is a sprawling establishment of 13,000 sq. feet. The Cellular Sales Director of the company assured the business outsourcing world that Verizon will be employing hundreds more so that they can take on larger projects and finish them off fast. Deadlines are a concern in the telemarketing world today.
Most telemarketing services are expected to deliver the goods well before the usual time. The clients and business firms who hire the telemarketing company generally desires that the call center put in extra efforts to ensure that projects are finished before time. The answering service operations for Verizon may be in-house, but they will still need to bow to the demands of the BPO industry.
The aim is also to make Verizon the best in terms of customer service call center. The hiring will not just take place at the phone answering desk. They will also hire supervisors, managers and customer service representatives.
Oh' that's great news! I am sure with that good news many will get interested with it. I believe that treating the customer so politely makes them so comfortable with your services. Thanks for sharing!
ReplyDeleteOutsource Call Center
I second the motion, Fern! Being a virtual or typical receptionist is not an easy job. You have to deal with customer complaints patiently. Sometimes, you even have to pretend that you’re okay, even though you are not. Being cheerful and positive contributes a lot in this job. So receptionists must take things lightly, and preserve the optimism they have.
ReplyDeleteRuby Chelmsford
Well very good working environment indeed. I am working in TMC, Ohio based call center, I am very much happy this job, the working environment is pretty nice here, all colleagues are very helpfully.
ReplyDeleteIt's a smart move for Verizon to invest in customer support. Every business, no matter the size, should have solid customer support. This will address issues expediently and above all, while maintaining customer satisfaction. :)
ReplyDelete-Noreen Clay
Austin:
ReplyDeleteIts good that You are Hiring lots of people And giving them a nice Working Environment. my company also takes care of both customers as well as employees.
Telemarketing Call Center
Many people prefer live operators and this may be the reason why the company needs more. This is really good since a lot of people need work and to work at a live answering company is not that hard. A lot of people need assistance from trained and intelligent agents so this is a great job for anyone.
ReplyDeleteWow thanks for sharing this.
ReplyDeletelive phone answering service
It is possible for a 24 hour telephone answering service to help various kinds of companies.
ReplyDeleteAt call centers the opportunity to make money can be very lucrative as the salary offered with just a graduation degree is way ahead expectation. Call Center jobs
ReplyDelete