The rural BPO units are proving themselves to be ideal locations for a call center hub. The cost factor is a huge advantage that the investors of call centers can count on. This is especially true for cities in countries like India and the Philippines. The smaller cities of India, like Mysore and Jaipur have very supportive governments to help them bag telemarketing units. The administrators help the investors with tax cuts and other rebates. The less-expensive market of the smaller cities also acts as a bonus. The telemarketing services firms can establish an office space without having to shell out a fortune.
In business process outsourcing, you need to have a minimum amount of seats to make a telemarketing project economically viable. At times, the lack of the required number of call center agents jeopardizes a project. The call volume may be too high for the answering service agents to handle. Without space enough, you are barred from recruiting more on the inbound call center team. This issue is solved in smaller cities. The costs you save in infrastructure, tax cuts and establishment can be used to make expansions and innovations in the business.
In business process outsourcing, you need to have a minimum amount of seats to make a telemarketing project economically viable. At times, the lack of the required number of call center agents jeopardizes a project. The call volume may be too high for the answering service agents to handle. Without space enough, you are barred from recruiting more on the inbound call center team. This issue is solved in smaller cities. The costs you save in infrastructure, tax cuts and establishment can be used to make expansions and innovations in the business.
No comments:
Post a Comment