Politicians Not Telemarketing Agents!

Politicians in the USA are entitled to call numbers registered on the Do Not Call (DNC) list. These calls do not come under the violation of the telemarketing laws. The laws restrict the calls made by call center agents who are selling some product/service. Politicians and charity institutions do not fall under this law. Several citizens in the USA are pestered by the BPO agents who call to convince the citizens to vote for one candidate or the other. Generally hardcore supporters of one party issue complaints against the other for breach of privacy. But there are no laws to condemn the call centers making these calls. Insiders are happy that it is so, or fake complaints would have flooded the guardian body, Federal Trade Commission (FTC).

Very recently, the FTC had slotted advisors and counselors under the telemarketing laws. If they call their clients at times of the day when the telemarketing services law prohibits them, they will be fined. Moreover, the FTC also made it clear that call center agents cannot ask the customers to pay for services that they have not rendered. This is particularly true for the debt recovery BPO agents. They demand payment even before the customer has been relieved of his debt. Their fake call center services add to the debt of the customer instead of relieving him! The question about the politicians calling for votes has been part of the American electoral process for decades.