Call Center for Overseas Workers

The Indonesian government has set up a call center to tend to the needs of the overseas workers. Indonesia, especially Jakarta, is a preferred destination for many overseas workers. Some of them also look for employment in the BPO sector. They rely on dubious sources for their information about the country and the employment scenario. The call center services will be able to guide them get through to the right employment pockets. Countries across the world are relying on these answering service units to bail them out of issues that need a knowledge sharing process. Such cases are best handled by the phone answering units. That is why governments build up an inbound call center desk or simply outsource the work to a BPO service unit.

This initiative will address a serious issue that prevalent among the overseas workers in the country. It is also a move that will make the country more suited to attract quality manpower. The BPO sector in the country is still in its nascent stages. They still have a long way to go in call center work before they can match up to The Philippines. The infrastructure and other facilities may not be looking good at the present for the country to do some world-class work, but if they can push their efforts, they can be right up there.