BPO between USA and India

The thorn in the bilateral talks between USA and India is the issue on the offshore BPO outsourcing. The President of America, Barack Obama, will be visiting India next month. The call center industry is gearing up to meet and find out what the President has to say about the offshore outsourcing business. The American shores are politically active about the question of using offshore call centers for their projects. The Obama administration has already banned the use of such centers to get government work done. The President has categorically stated that he is not keen on allowing the taxpayer’s money to be spent in generating jobs in other countries.

However, this protectionist measure of the President does not have the support of a clear majority. The Senate voted down the anti-offshore BPO bill. Because of some hard lobbying from the Republicans and the business owners who have high stakes in the offshore call centers, the bill couldn’t get the majority that it was looking for. When the President comes to the bedrock of offshore telemarketing services, that is India, he will be faced with some uncomfortable questions, that’s for sure. It remains to be seen what the President has to say about the issue when he walks to business persons holding considerable revenue coming from the USA.