Business Swelling in BPO

The BPO business is comfortably hitting the high marks of success. The Republicans in the Senate shot down the bill to roll back tax evasions and other benefits that the American firms receive for outsourcing their work to offshore BPO units. The Obama administration has dubbed it as a move to destabilize the economic prosperity of the country. The bill was primarily prepared with the intention of brining back telemarketing jobs to the American shores.

However, the experts of the business process outsourcing in the third world countries feel that the swelling telemarketing services business would not be hurt even if the bill was passed.

These call center experts have their reasons. To begin with, the telemarketing projects can still get done with less amount of money if the business firms outsource them to the offshore BPO destinations. The American business houses are recovering from the dampening effect of the recession. They are cash rich today, but not enough to pay for the overpriced call center services that the domestic call centers offer. The delegates of offshore telemarketing services have lobbied hard against this bill. And now they have tasted success. This deals a heavy jolt to the Obama administration. At the same time, it’s good news for business process outsourcing.