Tuesday, August 31, 2010

International Conference on Call Center

The International Contact Center Conference & Expo was held in the Philippines recently. The conference was one of the many steps that the country has taken in the recent months to promote themselves as the epicenter of call center activity. The conference was scheduled to help the country and the participating BPO companies to fight the challenges that the business process outsourcing community was facing in the recent times. With the rise of the profit line in the country, it was time for the call center services units to brace themselves for greater profits in the second quarter of the year. The emergence of new technology in the BPO service was another point of discussion.

International Call Center Conference
Such conferences that bring the telemarketing business firms together are very important in chalking something out for the future. The Philippines was the ideal destination for such a call center seminar because the country is finally in the running to beat other destinations as the hub of BPO activity. This was an opportunity for the delegates of business process outsourcing units all over the world to gather and discuss their business on the sidelines. Such conferences are also ideal for lead generation for BPO service firms. They can contact business heads and clients and show them what sort of telemarketing services projects they are capable of handling.

1 comment:

  1. Oh' that's great! I agree that, "This was an opportunity for the delegates of business process outsourcing units all over the world to gather and discuss their business on the sidelines." Anyway, thanks for sharing.

    Outsource Call Center

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