Monday, April 19, 2010

Davao Listed As New Big BPO Outsourcing Destination

The recently concluded survey- ‘2010 Top 10 Next Wave Cities’ announces Davao as the next potential city for carrying out business process outsourcing operations. Prepared by the Department of Trade and Industry (DTI), Commission on ICT and Business Processing Association of the Philippines (BPA/P), the- top 10 annual list of ‘Next Wave Cities’ was announced on April 16.2010.

Davao listed as the Top 10 Next Wave Cities, 2010 scored high on the given availability of the infrastructure and qualified talent. All the given categories under which this Philippine city was rated include infrastructure, talent, business environment and cost. In all these given categories, Davao bagged talent- 99 percent, infrastructure- 95 percent, business environment-76 percent and cost-74 percent.

Davao’s suitability and readiness to host the BPO operations has been strongly assessed all throughout the IT-BPO scorecard. According to the survey, the other 9 cities to handle BPO operation are Rosa (Luguna), IIoilo city, Bacolod city, Cagayan de Oro city, Baguio city, Dumaguete city and Malolos city.

The report on the ‘Top 10 Next Wave Cities’ ranked the city of Davao to include the largest availability of workers and graduates out of the 30 locations that were assessed. This talent criterion hopefully carries a huge weight of about 40 percent in the total ranking.

On the whole, the top 10 Next Wave Cities had generated $1.2 billion in terms revenues in the year 2009 that later on totaled to $7.2 billion. The full report showed that the top 10 cities have also grown to about 148 percent in terms of generating new employment opportunities.

2 comments:

  1. Well said - I'm totally with you on this topic. In Davao City, BPOs have found a new haven. With the city fast becoming an IT hub and the Davaoenos warmly receiving the BPOs flocking around town, the city is abuzz with the new definition of “nightlife”.with the rise of Business Process Outsourcing, and the high number of Small and Medium Businesses (SMEs) in the Philippines, we should also start thinking about getting into BPO work, locally. The Filipino workforce has been getting better at the work done by BPO’s and can do a lot of good for the Filipino entrepreneur. Getting more work done at lesser costs would definitely boost the confidence of the Filipino businessman. Becoming more known on the web would not hurt either.

    Julienne
    Inbound Call Centers

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  2. Great news about Davao BPO Outsourcing

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